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SentryCORE
Incident Response

When it matters most. We get you back fast.

From first signal to recovery, we lead response with clear ownership, safe containment, and executive ready communication.

Rapid engagement
Safe containment
Clear reporting

A Calm, Proven Flow

We follow a tight, documented sequence so every minute counts and nothing is missed.

Response Flow

From Signal to Recovery

A structured approach that keeps teams aligned and incidents under control.

  1. Preparation

    Build Response Capability

    Establish tools, policies, procedures, and training before an incident occurs so your team can respond effectively when it matters.

    • Incident response plan with roles and contact tree
    • Pre authorized access and response tooling
    • Communication templates and escalation paths
  2. Detection & Analysis

    Identify & Assess Impact

    Rapidly validate the incident, determine scope and severity, document indicators of compromise, and prioritize based on business impact.

    • SLA backed engagement with named incident lead
    • Incident classification and severity assessment
    • Scope determination and affected systems inventory
  3. Containment, Eradication & Recovery

    Stop, Remove, Restore

    Execute containment to limit damage, eradicate the threat from the environment, and safely restore operations with coordinated stakeholder communication.

    • Coordinated containment with stakeholder approval
    • Threat eradication and system restoration
    • Evidence preservation and chain of custody
  4. Post-Incident Activity

    Learn & Improve

    Conduct lessons learned review, document timeline and decisions, update response procedures, and strengthen defenses to prevent recurrence.

    • Lessons learned analysis with corrective actions
    • Executive readout and incident documentation
    • Regulatory notification support and compliance reporting
Support

How We Engage

Clear lines of ownership, communication, and support throughout the entire incident lifecycle.

Named Incident Lead
One person in charge from start to finish, with clear escalation paths and authority to act.
SLA Backed Response
Guaranteed response times based on severity, with 24/7 availability for critical incidents.
Stakeholder Updates
Regular, templated updates for technical teams, executives, and legal counsel as the incident progresses.
Complete Documentation
Timestamped logs, decision records, and executive summaries for audit, legal, and compliance needs.
Retainer Options

Pre arrange response capacity with a retainer. You get priority access, pre authorized team members, and guaranteed response times when seconds count.

Need help with an incident now or before?

Engage our team for rapid response or a readiness review. We meet you where you are.

Technology Partners

Microsoft
OpenAI
© 2025 SentryCORE